Dr Malcolm Fisk

Telehealth Care Quality Group UK and European Quality Projects

Dr Malcolm Fisk is currently Senior Research Fellow at De Montfort University (DMU), Leicester within the Centre for Computing and Social Responsibility. He is also Director of the Telehealth Quality Group EEIG.

In his De Montfort University capacity, he leads the European Commission funded PROGRESSIVE project - see www.progressivestandards.eu that is addressing ‘standards around ICT for active and healthy ageing’. This project focuses on key issues that relate to smart homes, telehealth, co-creation and interoperability.

As Director of the Telehealth Quality Group (TQG) Malcolm is actively engaged in supporting the development of telehealth services according to appropriate service paradigms (see www.telehealth.global). At the heart of the work of the TQG are quality benchmarks for telehealth (seen as relating to a wide range of domains and very much from a service user / consumer perspective). Hence the development and promotion of the International Code of Practice for Telehealth Services - see www.telehealth.global.com. Several services in the UK and internationally are now seeking certification against the requirements of the Code.

Malcolm’s other roles include being an Expert Advisor for ANEC: The European Consumer Voice on Standardisation. In this capacity, he participates in two European CEN Committees (for standards and EU strategic policy frameworks) viz. CEN/TC 449 Quality of Care for Older People and the CEN Health Services Focus Group. He is also a member of a Quality Standards Advisory Committee for NICE, the (UK) National Institute for Health and Care Excellence; and the European Commission in respect of their Echord++ Programme concerned with robotics and the European Coordination Hub for Open Robotics Development.

Previously (to 2012) Malcolm was appointed by Welsh Government to Chair the National Partnership Forum for Older People and subsequently to provide expert advice on for a relating to addressing poverty and inequality; and the housing and related support needs for older people. Malcolm comes from a social care and housing background.